Emergence Audio LLC Refund Policy

Effective as of: November 11th 2024

Refund Policy


At Emergence Audio LLC, we prioritize transparency and customer satisfaction. Due to the nature of our downloadable products and online services, all sales are final, and we are unable to offer refunds for instruments that have already been downloaded or that include serial numbers.

We strongly encourage customers to review all system requirements and product specifications before purchasing. Our support team is here to assist with any pre-purchase questions you may have, including compatibility inquiries and product details. If you have any questions, please reach out via our ‘Help’ button at Support to create a ticket, and we’ll be happy to help.

Thank you for understanding and supporting Emergence Audio.